Subject: Tech Support Candidate - Tufail Ahmad
From: Tufail Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:36:03 -0400

| | Tech Support Test

Name | Tufail Ahmad
E-mail | [email-masked]
Phone Number | (+91) 9354033649
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 137
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Advisory 1 | 30September | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check the internet connection and then receck the website and still get the same error clear cache and cookies and still the same ereor try to open in the other browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth in the phone and check weather the speaker is on and the Bluetooth is on and then search for the device and when we get the device name in the phone connect the speaker by selecting the speaker Bluetooth name.
What according to you makes you a good candidate for customer service or technical support job? | I am easy learner and I can also handle the high pressure and try to give my best within the company policy boundaries.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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