Subject: Tech Support Candidate - Vishal Singh
From: Vishal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:27:00 -0400

| | Tech Support Test

Name | Vishal Singh
E-mail | [email-masked]
Phone Number | (91) 9911751421
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 82
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quint | Sr engineer | Nov 2020 | 36000
Previous Employer 1 | Ebix | Sr system engineer | | 30000
Previous Employer 2 | Wipro | Desktop support | | 24000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Will check the network connection if that will be fine than will check any blockes thing

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Will do the following.
1. Enable the bluetooth of both devices
2.will search the device and connect once find and If needed than pair the devices

What according to you makes you a good candidate for customer service or technical support job? | Listening clearly of users issue and resolve on timely manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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