Subject: Tech Support Candidate - Rajiv Ranjan Shrivadtwa
From: Rajiv Ranjan Shrivadtwa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:24:00 -0400

Tech Support
Test

Name

Rajiv
Ranjan Shrivadtwa

E-mail

[email-masked]

Phone Number

(06154) 8700475486

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Siwan bihar

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bel

Trainer engineer

26 june

24000

Previous
Employer 1

HCL y

Member technical staff

13 Nov 2020

20000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Troubleshooting why you can't
get to some pages can be tricky, but this guide will get you on the right path
to seeing if it's a problem with your computer or elsewhere.

This guide walks you through seeing what you can and cannot access, and gets you
to the resources you need to help fix the problem.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Setting

Bluetooth

On

Seraching

Pair

Connect

What according to you makes you a good candidate
for customer service or technical support job?

Its all
about your attitude in addition to your academic qualification, like you should
be soft spoken, good listener, problem solver, helpful, team builder and know
how to engage the people well.

On a scale of 1 - 5 please rate your
fluency in spoken English

3