Subject: Tech Support Candidate - shiv Singh
From: shiv Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:22:29 -0400

Tech Support
Test

Name

shiv
Singh

E-mail

[email-masked]

Phone Number

(91) 7078318227

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Faridabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

7 elevan

Sale
executive

2015/7/31

25000

Previous Employer 2

Family mart

Sale
executive

2019/5/30

30000

In your past
experience you have (select all that applies)

Interacted
with customers over Email

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Refresh the website

Clear cache data

check the network speed

shutdown and

Restart the system

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Bluetooth
of the two devices should be

Turned on

search the device on bluetooth

Section of mobile phone

Select the device on phone

And connect to the device

What according to you makes you a
good candidate for customer service or technical support job?

Good Communication and interpersonal skills, customer focus,
approach and engage, be polite and a good listener.

On a scale of 1 - 5
please rate your fluency in spoken English

4