Subject: Tech Support Candidate - Sameer Mohd Sameer
From: Sameer Mohd Sameer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:03:33 -0400

Tech Support
Test

Name

Sameer
Mohd Sameer

E-mail

[email-masked]

Phone Number

(201206) 7983454530

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

DLF PUBLIC SCHOOL

IT assistant

25000

Previous Employer 1

Navyug computer

IT
maneger

2017

20100

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool
Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I'm fully experience in computer hardware
software networking os Linux and many more

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First
switch on speker and second turn on mobile Bluetooth then search Bluetooth
speaker name and pier

What according to you makes you a
good candidate for customer service or technical support job?

Customer satisfaction our responsibility

On a
scale of 1 - 5 please rate your fluency in spoken English

2