Subject: Fwd: Tech Support Candidate - ADITI PAWAR
From: HR Livesalesman <[email-masked]>
To: Abhishek Kumar <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Fri, 3 Sep 2021 02:23:56 -0700 (MST)

Hi Abhishek, 

Please check her for EPOS. 

    * Good Communication Skills 
    * Working with Accenture on 3rd Party Roll in Tech Process 
    * Stays at Gr Noida 
    * Can Join in 15 Days 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 3, 2021, at 2:53 PM, HR Livesalesman <[email-masked]> wrote: 

Hi Abhishek, 

Please check her for EPOS. 

    * Good Communication Skills 
    * Working with Accenture on 3rd Party Roll in Tech Process 
    * Stays at Gr Noida 
    * Can Join in 15 Days 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 3, 2021, at 2:40 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	ADITI PAWAR 
E-mail 	[email-masked] 
Phone Number 	(91) 9650502228 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Greater noida 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Accenture 	SDE 	Na 	28000 
Previous Employer 1 	Amazon 	Cse 	30 nov 20 	23000 
Previous Employer 2 	Metlife 	Insurance associate 	28 nov 12 	23000 
In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Try opening it again by closing the page. 
2. Try opening the page on a different browser. 
3. Try to check if the site is down for everyone or it’s just me facing this issue. 
4. Check for internet connectivity 
5. Try restarting the device. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Open settings on my phone 
2. Click on Bluetooth 
3. Tap to search for device name 
4. Follow instructions on the screen to pair the device. 
5. Put in the passcode to connect 
6. Device displays as connected on your Bluetooth settings 
What according to you makes you a good candidate for customer service or technical support job? 	My communication and my confidence are the skills that make me a good candidate for this job. As learning is part of life and you learn something at every step you take. 
On a scale of 1 - 5 please rate your fluency in spoken English 	5