Subject: Tech Support Candidate - Shikha Bajpai
From: Shikha Bajpai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Sep 2021 01:03:25 -0400

Tech Support
Test

Name

Shikha
Bajpai

E-mail

[email-masked]

Phone Number

(91) 7982672290

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Ghaziabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Xziant

Agent

30 March

20000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I don't know

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Switch on
speaker

Open your phone settings and find bluetooth

Now open bluetooth and find tha name of your bluetooth speaker.

Now click on the name

It is sussesfully connected.

What according to you makes you a
good candidate for customer service or technical support job?

Because I can do my best to solve the coustomer
problem

On a scale of 1 - 5 please rate your fluency in
spoken English

5