Subject: Tech Support Candidate - ANJU CHAUDHARY
From: ANJU CHAUDHARY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Sep 2021 11:27:43 -0400

| | Tech Support Test

Name | ANJU CHAUDHARY
E-mail | [email-masked]
Phone Number | (0) 9717076381
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | NA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | EQUITAS SMALL FINANCE BANK | PERSONAL BANKER | NOT APPLIED YET | 22000
Previous Employer 1 | HDFC STANDARD LIFE INSURANCE COMPANY | CAM | 2019 | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Dear Team,

Please provide me your IP address for checking the troubleshoot error then I will be easily to resolve your quert

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) SWITCH ON THE BLUETOOTH SPEAKSER
2) BLUETOOTH ON OPTION IN MOBILE
3) SEARCHING THE NAME OF BLUETOOTH
4) CLICK THE BLUETOOTH NAME OPTION
5) ENTER PASSWORD IF ANY
6) CONNECTED

What according to you makes you a good candidate for customer service or technical support job?

FIRST CUSTOMER SERVICE
HANDLE QUERY AND PROBLEMS
POLITE

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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