Subject: Tech Support Candidate - Imran Khan
From: Imran Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Sep 2021 02:30:32 -0400

| | Tech Support Test

Name | Imran Khan
E-mail | [email-masked]
Phone Number | (91) 8285091037
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 3i infotech bpo Ltd | Customer support executive | 31 August 2021 | 10500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will go to in settings then I'll apply for troubleshoot option for identify that why it is showing error.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on bluetooth of mobile phone
2.device name will apeear in search list
3. We will select the device name
4. It will be successfully connected

What according to you makes you a good candidate for customer service or technical support job? | First we should listen to customer queries or problems clearly then we should give their solutions satisfactionary.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |