Subject: Tech Support Candidate - Anjali Sahu
From: Anjali Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Sep 2021 01:52:47 -0400

| | Tech Support Test

Name | Anjali Sahu
E-mail | [email-masked]
Phone Number | (91) 9717457912
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I checked my Internet connection and refresh it.
Still my browser is not working  then I'll check my URL if is correct or not
Or I may try in Secret Mode
Lastly I go to wifi icon in the task bar
Then I'll open network sharing center
After that I'll open wifi mess network and properties click on internet v4
Click on properties now I'll add 8.8.8.8 and 8.8.4.4 check the check box my check my browser now my URL start working.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly ON your bluetooth icon on your phone
Then turn on your speakers
In your android device check the name of your speaker and then connect that from your speaker

What according to you makes you a good candidate for customer service or technical support job? | As I'm BCA graduate I have enough knowledge of technical things and if not I'll get that knowledge and done my work talking about my communication skill I have fluency in English however I'm confidence enough to tackle any issued or situation. Atlast I'm student and through experience only I can improve my skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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