Subject: Tech Support Candidate - Dilip kumar
From: Dilip kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Sep 2021 12:41:29 -0400

| | Tech Support Test

Name | Dilip kumar
E-mail | [email-masked]
Phone Number | (091) 6761845
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Nangloi Jat
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Life style | CSR | 1 year | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

May be there are many types of error like network , website is running undermaintaing  .

If there is network problem so than we first to check computer cable . The cable is connected to our computer , if cable is connected to our computer.  So in this situation we should be call to our who is providing us net

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 .First we should be turn on bluetooth our mobile .
2. First we should be turn on bluetooth our devices.
3. We should be identified bluetooth of our devices name than click on device name it will be connected automatically.

What according to you makes you a good candidate for customer service or technical support job? | Service
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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