Subject: Tech Support Candidate - suraj sharma
From: suraj sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Sep 2021 12:37:59 -0400

| | Tech Support Test

Name | suraj sharma
E-mail | [email-masked]
Phone Number | (201102) 9773747355
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | loni Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

i will follow these steps

1. checks that internet connection is working

2. Restart system

3. i will check that the website issues for everyone or just me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first switch on the bluetooth speaker

second open bluetooth function on mobile

third checking bluetooth speaker name

final paired device with speaker name

What according to you makes you a good candidate for customer service or technical support job? | i am i good listener and i have also a good communication skills , good understanding skills which makes me a perfect customer service executive
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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