Subject: Re: Tech Support Candidate - shivangi goyal
From: Darpan Arora <[email-masked]>
To: deeksha <[email-masked]>
Cc: HR <[email-masked]>
Date: Wed, 1 Sep 2021 06:37:11 -0700 (MST)

Hi, 

The candidate has filled wrong number in the test. As this number belongs to a Male person Hemant Kumar 

Regards, 

Darpan Arora 
Executive HR 
LiveSalesman 
+91- 9650078841 
[email-masked] 

From: "deeksha" <[email-masked]> 
To: "HR" <[email-masked]>, "Darpan Arora" <[email-masked]> 
Sent: Wednesday, September 1, 2021 6:56:26 PM 
Subject: FW: Tech Support Candidate - shivangi goyal 

Check 

From: shivangi goyal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 1 September 2021 at 6:45 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - shivangi goyal 

	

	
	
			Tech Support Test 
		
	Name 	shivangi goyal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 

	Phone Number 	(+91) 8700855454 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	shahdara 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	IBM 	technical support laptop repairing 	14th August 	14k 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. check my network connection whether it is working properly or not 
2. if yes then check other sites 
3. if they are working properly then shut down the computer 
4.open the computer and check after sometime 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. on the bluetooth of the speaker nd mobile phone 
2. scan the device by phone 
3. click on the device for pairing 
4.Pair them by saying yes 
	What according to you makes you a good candidate for customer service or technical support job? 	I have experience in technical field and also i am pursuing my graduation ( BTech) in ECE branch. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4