Subject: Re: Tech Support Candidate - Abhishek Chandra
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>, Abhishek Kumar <[email-masked]>
Cc: Darpan Arora <[email-masked]>
Date: Wed, 1 Sep 2021 12:35:22 +0000

Hi Abhishek,

Pritish called this guy up but he was in office and wants to be contacted tomorrow at 11am. Please do a quick telephonic round with him, if you like him you can schedule another detailed zoom round with him but please do a quick phone round and send me your feedback on him

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Monday, 30 August 2021 at 7:11 PM
To: Abhishek Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Darpan Arora <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Abhishek Chandra

Hi Abhishek,

Please interview him for EPOS.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jan 28, 2021, at 4:55 PM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Abhishek Chandra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (0124) 9911340457
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida sector 22
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Anatel ventures St technical support officer            30000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) reset browser (make sure proxy is auto)
2)restart computer and router/modem
3)update browser
4)rest adapter
5)use generic google DNS
6)run network dignoustic tool
7)system update ( windows, Mac, iOS)
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1)Turn on Bluetooth speaker and its Bluetooth.
2) As per mobile system platform , like iOS and android go to Bluetooth
3) make sure devices are searchable.
What according to you makes you a good candidate for customer service or technical support job? I have 6 years of experience in technical support.
On a scale of 1 - 5 please rate your fluency in spoken English  4