Subject: FW: Tech Support Candidate - Nitesh Rai
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 1 Sep 2021 10:22:31 +0000

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From: Nitesh Rai <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 31 August 2021 at 10:33 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Nitesh Rai

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nitesh Rai
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9910748510
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Delhi & NCR
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na      Na      Na      Na
Previous Employer 1     Na      Na      Na      Na
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will see what is the message is showing by clicking on show more option then will go through that if that error is something because of the internet connection or something because of the software which we are using to open the site will go to settings and remove the cache if still the situation arises then will put a command window+r to run and then remove the caches from there and still if it arisesthen will clear the data on the software which we are using
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Switch on the speaker and the bluetooth settings on our phone then go to the bottom of my part as i am using realme 5 pro where you can get multiple new devices nearby hence selecting the name of the speaker and it will be connected
What according to you makes you a good candidate for customer service or technical support job? As I know how to support the technical issues in the phone and the laptops quite well
On a scale of 1 - 5 please rate your fluency in spoken English  4