Subject: Re: Tech Support Candidate - Shivangi Bhattacharya
From: Abhishek Kumar <[email-masked]>
To: HR <[email-masked]>
Cc: deeksha <[email-masked]>, Darpan Arora <[email-masked]>
Date: Wed, 1 Sep 2021 00:07:15 -0700 (MST)

Let's do a zoomcall in the afternoon/evening. 

From: "HR" <[email-masked]> 
To: "abhishek kumar" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Darpan Arora" <[email-masked]> 
Sent: Tuesday, 31 August, 2021 19:44:26 
Subject: Fwd: Tech Support Candidate - Shivangi Bhattacharya 

Hi Abhishek, 

She is good but can't come to the office for the interview as she is out of station but can do a zoom interview. 
She is fresher even U/G also. Doing B.tech from GBU and she play computer games. 
Please let me know how you would like to proceed further 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 31, 2021, at 7:22 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Shivangi Bhattacharya < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 31 August 2021 at 1:21 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Shivangi Bhattacharya 

	

	
	
			Tech Support Test 
		
	Name 	Shivangi Bhattacharya 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 6006207941 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Rohini 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I'd first look up the error that's present and accordingly I'll first try to restart my Wi-Fi device and then try to reload the website. If it still doesn't work, I'd first clear the cache then try restarting my computer and then try to open the website. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Switch on the Bluetooth speaker. 
2. Turn on the Bluetooth on your mobile phone. 
3. Click on add/pair new device. 
4. Search for the name of the Bluetooth speaker. 
5. When you locate your Bluetooth speaker in the list of devices found, click on pair. 
6. Bluetooth speaker is now connected to your mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have a fair command over English and I believe I have good communication skills. I don't get frustrated easily and I'd be able to handle the customers patiently. 
I've always been curious about new technologies and knowing more about them and thus I have a good knowledge of technology and that's why I think I'm a good candidate for this job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4