Subject: Fwd: Tech Support Candidate - Lathaohiiwo Phelamai
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Tue, 31 Aug 2021 23:51:02 -0700 (MST)

Hi Pritish, 

Please check him for EPOS. 

He is a Fresher 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 1, 2021, at 11:14 AM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Lathaohiiwo Phelamai 
E-mail 	[email-masked] 
Phone Number 	(110014) 7428482400 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	Ashram New Delhi 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
Customer excutive service 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	As a computer user it is important to check the web address is correctly implies.We have to even make it sure that the internet connection is working very fine otherwise there is a chance of getting error.It is always better when we clear the browser history, cookies and cache.Faulty content delivery network method sometimes can have a problem,and that will lead to having an internet page error.And the best easiest way to fix the website error problem is to contact the website owner and solve the problem. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.On the bluetooth speaker and keep it nearby. 
2.On your phone,go to settings and on the bluetooth. 
3.A list of bluetooth devices available will show up. 
4.Click on the connect to the bluetooth speaker that you have been looking for and that is it,you are connected. 
What according to you makes you a good candidate for customer service or technical support job? 	Being a fresher I'm quite flexible with my timings and looking out for a stable job that can bring changes to my life.Also I believe in myself that I can bring something capable worth to the growth to the company and I'm willing to dedicate myself to it. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4