Subject: Tech Support Candidate - Brijendra Yadav
From: Brijendra Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Sep 2021 02:29:20 -0400

Tech Support
Test

Name

Brijendra
Yadav

E-mail

[email-masked]

Phone Number

(79051) 53633

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Kanpur

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

Na

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Open your browser. In the address bar at the top,
type in google.com, then push Enter or Return. Make sure you're able to load
Google.com. Once this loads, make sure you're able to search. Type something in
the Search box, then select Google Search. Make sure search results load
properly. If searching doesn't work, then there's reason to believe that you're
not connected to the Internet. Fix the connection issue before proceeding. How
to Fix My Internet ConnectionLearn how to troubleshoot Internet connectivity
issues for any device(s) you have that are struggling to access the Internet. My
Internet Doesn't Work

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Firstly
open the blutooth and connect the divce

What according to you makes you a good candidate
for customer service or technical support job?

Yes

On a scale of 1 - 5 please rate your
fluency in spoken English

3