Subject: Tech Support Candidate - Mohd Zaid Mohd
From: Mohd Zaid Mohd <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Sep 2021 01:52:15 -0400

| | Tech Support Test

Name | Mohd Zaid Mohd
E-mail | [email-masked]
Phone Number | (230001) 8417088988
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pratapgarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will open another website say google.com in order to insure whether my internet connection is having problem or not , if other sites opens then i will clear cache and cookie of my browser by going inside chrome settings then i will reopen ndtv site
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i will open the bluetooth after that my mobile find a device to with it get connect then we find a device name and we click on device name for pairing and then bluetooth will connected with speaker.
What according to you makes you a good candidate for customer service or technical support job? | Good communication skill and helpful for customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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