Subject: Tech Support Candidate - Lathaohiiwo Phelamai
From: Lathaohiiwo Phelamai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 1 Sep 2021 01:44:16 -0400

| | Tech Support Test

Name | Lathaohiiwo Phelamai
E-mail | [email-masked]
Phone Number | (110014) 7428482400
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ashram New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Customer excutive service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a computer user it is important to check the web address is correctly implies.We have to even make it sure that the internet connection is working very fine otherwise there is a chance of getting error.It is always better when we clear the browser history, cookies and cache.Faulty content delivery network method sometimes can have a problem,and that will lead to having an internet page error.And the best easiest way to fix the website error problem is to contact the website owner and solve the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.On the bluetooth speaker and keep it nearby.
2.On your phone,go to settings and on the bluetooth.
3.A list of bluetooth devices available will show up.
4.Click on the connect to the bluetooth speaker that you have been looking for and that is it,you are connected.

What according to you makes you a good candidate for customer service or technical support job? | Being a fresher I'm quite flexible with my timings and looking out for a stable job that can bring changes to my life.Also I believe in myself that I can bring something capable worth to the growth to the company and I'm willing to dedicate myself to it.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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