Subject: Tech Support Candidate - Rishi Shekhawat
From: Rishi Shekhawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 23:53:42 -0400

| | Tech Support Test

Name | Rishi Shekhawat
E-mail | [email-masked]
Phone Number | (301402) 9799739522
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bansur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | At first I will cheak my internet connection.  After it I will cheak my data cables of my computer. Last one i will try to open this on other browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I will  turn on my phone bluetooth.
2. I will turn on bluetooth speaker.
3. I will scan that device.
After it my phone can connect with Bluetooth
speaker.

What according to you makes you a good candidate for customer service or technical support job?

To become a good candidate I should keep good communication skills, 2nd I should be a good listener.
So I can understand what customer expectation to me.
Last one I should have good knowledge.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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