Subject: Tech Support Candidate - Vibhu Kohli
From: Vibhu Kohli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 17:12:32 -0400

| | Tech Support Test

Name | Vibhu Kohli
E-mail | [email-masked]
Phone Number | (+91) 9911779347
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shalimar Garden
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Mify Solution PVt ltd | Email marketing executive | 07 may 2021 | 12k in hand
Previous Employer 2 | Ebiz.com Pvt Ltd | Network Marketer | 09 Jan 2016 | 35k in hand

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open a new tab and check to see if you can load another website like google.com or mozilla.org and then you can't open another site, continue on to the next step refresh it and clear history and check the cookies and cache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Open your phone
2) Scroll down you notification bar or of you have touch pad phone then see where is the Bluetooth settings
3) Then on it and click on search devices
4) Then Bluetooth search the device and see where is you Bluetooth device name in the screen then click and it and connect and paired it so that next time also you can listen the songs with any problems

What according to you makes you a good candidate for customer service or technical support job? | I have good communication skill and I'm very calm person last but not the least I'm quick learner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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