Subject: Tech Support Candidate - Ayush Abhinav
From: Ayush Abhinav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 16:12:26 -0400

| | Tech Support Test

Name | Ayush Abhinav
E-mail | [email-masked]
Phone Number | (+91 ) 8340531170
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Greater noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | Na | Na | Na
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i would check my internet connection and after checking it if the problem is still not resolved I will try to clear the cache memory of the browser because it happens sometimes.In most of the cases the problem is resolved after this but still if there is an error then I will open the application setting Or run it as an administrator in PC and try to rectify the problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.First of all we have to turn on the bluetooth in the speaker which we have to connect.
2. Then we have to turn on the bluetooth in the mobile phone.
3. After this go to the bluetooth settings and check the available device's and click on the device name for configuration.
4. After clicking on the speaker name an pop up appears which is for pairing the both devices.
5. Hence click on the pair and the speaker is connected to the mobile phone.

What according to you makes you a good candidate for customer service or technical support job?

1.My communication skills.
2. My   managerial skills cause I worked in the different position in college club.
3. My hands on knowledge of the technology.
4. Because I understand the customer needs and and try to work with them to resolve the issue ASAP.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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