Subject: Tech Support Candidate - Nikeeta Niteen Survade Nikeeta
From: Nikeeta Niteen Survade Nikeeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 15:58:11 -0400

| | Tech Support Test

Name | Nikeeta Niteen Survade Nikeeta
E-mail | [email-masked]
Phone Number | (91) 8208193556
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Pune
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Accelya solution Pvt LTD | Software developer | 1aug2020 | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'm trying to this site again after clicking first time.then clear the history when multiple browsers are open.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1.go to settings and then click Bluetooth then check all available Bluetooth devices and click where your device names
What according to you makes you a good candidate for customer service or technical support job? | I am flexible and hard-working
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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