Subject: Tech Support Candidate - Abhishek Singh
From: Abhishek Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 15:49:37 -0400

| | Tech Support Test

Name | Abhishek Singh
E-mail | [email-masked]
Phone Number | (+91) 7827158030
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1-First we try to clear the cache and cookies of the browser if that doesn't work
Step 2 - We can try to change the browser and check in that browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we open bluetooth of speakers
Second we open the Bluetooth of our mobile phone
Third we search the Bluetooth name of speakers
Fourth we pair our phone with that speaker
Then it will be connected

What according to you makes you a good candidate for customer service or technical support job? | According to me, my communication skills and I had the technical background as I had done the technical graduation in computer science, makes me the good candidate for customer service job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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