Subject: Tech Support Candidate - Anjali Rai
From: Anjali Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 14:58:07 -0400

| | Tech Support Test

Name | Anjali Rai
E-mail | [email-masked]
Phone Number | (91) 6394436870
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Akshardham delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Ienergizer | Executive | 6 | 18000
Previous Employer 2 | Vasu contracts Pvt Ltd | Purchase executive | 6 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I close the browser than again open it and re-enter the website,  if error shows again then check my internet connection because sometimes internet not good that is the reason to got this issue and now this time website run on browser .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On bluetooth in speaker
Now go to mobile settings
On bluetooth / long press on bluetooth
Select your bluetooth speaker name
Connected

What according to you makes you a good candidate for customer service or technical support job?

I am calm and polite that is very important when you talking with your customers.
Confident
Positive person
Good listener

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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