Subject: Tech Support Candidate - Mansi Pandey
From: Mansi Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 14:46:53 -0400

| | Tech Support Test

Name | Mansi Pandey
E-mail | [email-masked]
Phone Number | (91) 8299369948
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | - | - | -
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I'll check what is the problem like network issue or server issue or another website is working or not
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly I will turn on bluetooth then I'll choose the Device name which one I want to connect and if I want to connect more times so I'll make pair that device then our devices will be connected when we trun on bluetooth of devices
What according to you makes you a good candidate for customer service or technical support job? | Actually my field is technical and I also work on technical so I think I will make good candidate for technical because I'm interested in technical field and I don't have any idea about customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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