Subject: Tech Support Candidate - Siddharth Chaudhary
From: Siddharth Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 14:05:18 -0400

| | Tech Support Test

Name | Siddharth Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 9759806325
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Roorkee
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NA | NA | NA |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. check the internet connection.
2. Make sure device is connected to internet.
3. Try in another browser.
4. Get to know if error get to everyone's device.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the power button of bluetooth speaker.
2. Turn on the bluetooth of mobile phone and you see the bluetooth speaker name in available devices list.
3. Tap on bluetooth speaker name and paired to it.
4. then mobile phone is connected in 2-3 seconds

What according to you makes you a good candidate for customer service or technical support job? | Good Communication skills and technical knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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