Subject: Tech Support Candidate - Aditya Chauhan
From: Aditya Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:32:34 -0400

Tech Support
Test

Name

Aditya
Chauhan

E-mail

[email-masked]

Phone Number

(91) 7017284951

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

South delhi defense
colony

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Allahabad bank

Business Corospondent

31/03/2021

25000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Yes I know the solution to this
problem.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. turn on bluetooth in mobile phone.

2. Turn on Bluetooth device.

3. Search the Bluetooth option in mobile.

4. Then search the name of your Bluetooth device and then
connected.

What according to you makes you a good candidate
for customer service or technical support job?

My
experience and my knowledge.

On a scale of 1 - 5 please rate your
fluency in spoken English

3