Subject: Tech Support Candidate - Karthik R
From: Karthik R <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:20:27 -0400

Tech Support
Test

Name

Karthik
R

E-mail

[email-masked]

Phone Number

(+91) 9449245106

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Bangalore

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP
CAS

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Hinduja Global Solutions

Senior Process
Consultant

06/08/2021

17,000 INR

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

NA

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First
switch on bluetooth in your phone and connect to your device.

Make sure your bluetooth device is switched on.

What according to
you makes you a good candidate for customer service or technical support
job?

Challenging and analytical works.

On a scale of 1 - 5
please rate your fluency in spoken English

5