Subject: Tech Support Candidate - Gautam Chandra
From: Gautam Chandra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:08:18 -0400

| | Tech Support Test

Name | Gautam Chandra
E-mail | [email-masked]
Phone Number | (700042) 9875494520
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kolkata
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pacific Computer Data Processing private ltd | IT Support | | 13000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check network connectiivity
Open Inernet Explorer
Type Url
Open

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth device
On bluetooth on phone
Select a pair
Connected

What according to you makes you a good candidate for customer service or technical support job? | For better opportunity & Polite behaviour  & Honest
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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