Subject: Tech Support Candidate - Shreyansh Shukla
From: Shreyansh Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 13:04:24 -0400

| | Tech Support Test

Name | Shreyansh Shukla
E-mail | [email-masked]
Phone Number | (+91) 9076796822
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ek moorti
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Adhunik system | Store keeper | 31 January 2021 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Refresh the page.Make sure JavaScript is enabled.Make sure Cookies are enabled.Clear your cache and cookies.Make sure your web browser is up to date.Restart your web browser.
Try a different web browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open our mobile Bluetooth and the refresh it, then search for new device and then we will get the speaker Bluetooth device name and then we will connect them.
What according to you makes you a good candidate for customer service or technical support job? | A healthy communication skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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