Subject: Tech Support Candidate - Aditi Dwivedi
From: Aditi Dwivedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 12:59:15 -0400

| | Tech Support Test

Name | Aditi Dwivedi
E-mail | [email-masked]
Phone Number | (91) 7017402215
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mayur vihar phase 1
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the internet connection and i will check wheather there is no mutlitasking or any other computer problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.i will on my phone's Bluetooth.
2.i will click on nearby devices.
3.i will pair it my bluetooth speaker. After pairing the connection is succesfull now the voice of my phone will be loud.

What according to you makes you a good candidate for customer service or technical support job? | According to me a good candidate is someone who work with some dedication and understands the problems  of the customer and solve them as soon as possible. Some who put efforts in their job and   complete their targets in the given time, someone who have the capabilities of learning things.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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