Subject: Tech Support Candidate - Prince Kakra
From: Prince Kakra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 12:48:09 -0400

Tech Support
Test

Name

Prince
Kakra

E-mail

[email-masked]

Phone Number

(+91) 9818506536

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

South Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Depends upon the erorr.

Some possible solution-

1) Check Internet Connection

2) Check DNS

3) Check server.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1) Turn on
Bluetooth on both devices.

2) Select the name of the Bluetooth speaker from the pair new device list on
phone.

3) Speaker should be paired.

What according to you makes you a
good candidate for customer service or technical support job?

My vast experiences would help customers resolves their query
quickly.

On a scale of 1 - 5 please rate your fluency in
spoken English

5