Subject: Tech Support Candidate - Neha Devi
From: Neha Devi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 12:24:31 -0400

Tech Support
Test

Name

Neha
Devi

E-mail

[email-masked]

Phone Number

(+91) 8528255912

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ghatampur

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1- first of all find the problem.

2-test the theory for determining the cause.

3-resolve the problem and implement the solution.

4-verify system functionality if it acceptable.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First of
all I will on blutooth on a speaker then on blutooth our phone and go to refresh
device there available blutooth name of a blutooth speaker.Then tuch the name of
speaker blutooth after few seconds device will be connected successful.

What according to you makes you a good candidate
for customer service or technical support job?

Yes sir
because I am sure that I shall complete my work  with honour .

On a
scale of 1 - 5 please rate your fluency in spoken English

3