Subject: Fwd: Tech Support Candidate - Malay Joshi
From: HR Livesalesman <[email-masked]>
To: Abhishek Kumar <[email-masked]>
Cc: Darpan Arora <[email-masked]>
Date: Tue, 31 Aug 2021 08:02:06 -0700 (MST)

Hi Abhishek, 

He will be in the office tomorrow for walk-in 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 31, 2021, at 7:21 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Malay Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 31 August 2021 at 4:09 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Malay Joshi 

	

	
	
			Tech Support Test 
		
	Name 	Malay Joshi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8909600801 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Gurgaon 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.I will see if the Problem Is on Your End or Theirs. 
2.Browse a Cached Version of the Page. 
3.Disable Add-Ons and Other Interfering Software. 
4.Check Another Browser or Incognito Window. 
5.Fix Your DNS. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Swipe down from the top of the screen. 
2.Touch and hold Bluetooth . 
3.Tap Pair new device. If you don't find Pair new 
device, check under "Available devices" or tap 
More Refresh. 
4.Tap the name of the Bluetooth device you want 
to pair with your device. 
5.Follow any on-screen instructions. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am passionate about the work and get a lot of enjoyment and pleasure out of it. 
i have a good techinal skills. 
I love talking with the people and help to solve their problems and queries. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4