Subject: Tech Support Candidate - Gulam Mustafa
From: Gulam Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 09:56:30 -0400

Tech Support
Test

Name

Gulam
Mustafa

E-mail

[email-masked]

Phone Number

(+91) 8920474736

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Laxmi Nagar

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Linux
Networking - basic
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ys Hose

Supervisor

2020

May 2021

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.Clear
your cache and cookies.

2.Make sure your web browser is up to date.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

. Open
bluetooth mobile phone and speaker

. Go to phone and find your speaker name

. And pair

. Then connect

What according to you makes you a
good candidate for customer service or technical support job?

Because I have completed one year diploma Hardware networking
from jetking.

On a scale of 1 - 5 please rate your fluency in
spoken English

3