Subject: Tech Support Candidate - Kesar Verma
From: Kesar Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 06:36:11 -0400

| | Tech Support Test

Name | Kesar Verma
E-mail | [email-masked]
Phone Number | (91) 9910478989
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hari Nagar,west delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | My go to approach in any such case of inaccessibility is to connect to the VPN.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will open the bluetooth speaker and then my phone's bluetooth. After that I'll just find the my speaker's bluetooth in the list of nearby devices that are available and simply connect to it.
What according to you makes you a good candidate for customer service or technical support job? | I think I am an appropriate candidate for the job because I myself is a daily consumer of technology for a long time and I believe all the knowledge that I've gained over the years can help me with the role that you are offering. Plus it'd be a great opportunity for me as well to expand the horizon of my tech knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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