Subject: Tech Support Candidate - Chetan Sanwal Chetan
From: Chetan Sanwal Chetan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 06:09:31 -0400

| | Tech Support Test

Name | Chetan Sanwal Chetan
E-mail | [email-masked]
Phone Number | (05946) 7895124345
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Haldwani
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ford | Delivery Consultant | March-2021 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstyle will check my data connection is proper working or not.
Secondly will refresh my page...
And then search again.

Thank You

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firsty open Bluetooth open in phone as well as speaker.
Secondly will search Bluetooth name in mobile device..
After than paired and ok

Thank you

What according to you makes you a good candidate for customer service or technical support job?

Listening the customer problem and then give solution according to situation(Related to customer).

Thank you

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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