Subject: Tech Support Candidate - Sudip Pal
From: Sudip Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 06:09:14 -0400

Tech Support
Test

Name

Sudip
Pal

E-mail

[email-masked]

Phone Number

(+91) 7827172169

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

East Delhi, geeta
colony

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

-See if the Problem Is on Your End or Theirs. ...

-Browse a Cached Version of the Page. ...

-Disable Add-Ons and Other Interfering Software. ...

-Check Another Browser or Incognito Window. ...

-Fix Your DNS

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

-Place the Bluetooth device in pairing.

-Select Bluetooth.

-Ensure Bluetooth functionality is switched on. If the Bluetooth toggle switch
is green, Bluetooth is enabled, and nothing needs to be changed. If not, select
the toggle to turn on Bluetooth.

-Scroll down to Other Devices and look for the Bluetooth speaker on the list. Be
patient, as it may take a moment to show up.

-When the speaker appears, select the device name to connect. It takes a few
seconds for the two devices to pair. When done, the status updates to Connected
on the screen.

What according to you makes you a good candidate
for customer service or technical support job?

The
skills and qualifications I possess are a great match for the requirements for
this position. In particular, my communication and leadership skills make me a
great candidate for the job. ... I am committed to learning any new skills on my
own to succeed in this role.

On a scale of 1 - 5 please rate your
fluency in spoken English

5