Subject: Tech Support Candidate - Kumari Nisha
From: Kumari Nisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 04:27:49 -0400

| | Tech Support Test

Name | Kumari Nisha
E-mail | [email-masked]
Phone Number | (91) 9801719130
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Speakers & Audio
Ms office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to open it in other windows like internet explorer if it's not working in Chrome.Will check network issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

There's on button in bluetooth, will go through that and will also click on bluetooth button of my mobile,will connect the devices shown there.The speaker name it's company name as a device to connect.When it get connected I will check whether its working or not by using the speaker, speaker also say connected if it's get connected to my phone.

What according to you makes you a good candidate for customer service or technical support job? | I have technical knowledge related to phones , laptop.I have knowledge of technical devices.Know how to connect devices to computer, phones.Have knowledge about router, how to check speed of internet.Settings of phone.I can help in resolving technical issues well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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