Subject: Tech Support Candidate - Shehbaz Ahmad
From: Shehbaz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Aug 2021 03:37:27 -0400

| | Tech Support Test

Name | Shehbaz Ahmad
E-mail | [email-masked]
Phone Number | (246721) 9045760662
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try network connection first. Then i will open the genuine page to open a website.so that, i could open a website. And will go through all network setting and internet connection. And will check that ndtv allpw

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First i have to open the Bluetooth then open the speaker and to connect the Bluetooth from speaker.
And connect to Bluetooth device and enter the device
Permission.

What according to you makes you a good candidate for customer service or technical support job?

Customer service is a excellent. Because you interact
With customer and take feedback. You have to listen
The query of customer and solving problem to them.
You directly interact with customer and you listen.it makes a good conversation and good communicator
.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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