Subject: FW: Tech Support Candidate - Aman Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 31 Aug 2021 07:27:28 +0000

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From: Aman Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 30 August 2021 at 10:45 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Aman Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Aman Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8299161644
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Orai
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The following steps will be taken by me are:-
1.First I will try to restart my device as, restarting solves many problems.

2.The other thing I will check is the network connectivity (whether you are connected to internet service or not) or perform the the network troubleshoot.

3.Another step will be, the site is working or to check whether the site is in under maintenance or not.

4.Restarting browser clearing, data like cookies, history may help.

                These are the few important steps to take to overcome the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      The following steps to connect a Bluetooth speaker to your phone are:-

1.First you need to unlock your device.

2.Then, go to your phone settings.

3. Search for Bluetooth option and click  on it.

4.Then, turn on the Bluetooth and you will see the list of available devices to connect.

5. Click on the device name you want to connect.

6. Then, it will ask you to pair your device.

                                     That's it your device is now connected.
What according to you makes you a good candidate for customer service or technical support job? According to me, I will be a good fit for this role because of the interest and love for the gadgets. I am a kind of person who loves to know about new technologies and gadgets. I have always had a passion for helping others and an instinct for quick problem solving.
On a scale of 1 - 5 please rate your fluency in spoken English  3