Subject: Re: Tech Support Candidate - Anubhav Kumar Pandey
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 22:49:34 -0700 (MST)

Bad english 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:09 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Anubhav Kumar Pandey < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 30 August 2021 at 3:37 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Anubhav Kumar Pandey 

	

	
	
			Tech Support Test 
		
	Name 	Anubhav Kumar Pandey 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7827614560 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	GTB Nagar 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Samsaurya Build Pvt Ltd 	Customer service executive 	Aug 2021 	20000 
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	The first thing I will check my network connections. My computer should be connected to internet through wifi or LAN. If it is connected to wifi but still getting an error then in this situation I will turn off and then turn on the router. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the mobile bluetooth and Bluetooth speaker. Search the bluetooth device from mobile phone. Check the name of the bluetooth speaker and click on it. Pair the both devices through bluetooth. 
	What according to you makes you a good candidate for customer service or technical support job? 	I like solving problems, have good communication skill, and can understand the situation that customer provides. I have been working as a customer service executive for over 1 year. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5