Subject: Re: Tech Support Candidate - Sandeep Dalal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 22:47:39 -0700 (MST)

MTI 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:12 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Sandeep Dalal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 30 August 2021 at 3:30 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sandeep Dalal 

	

	
	
			Tech Support Test 
		
	Name 	Sandeep Dalal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9991110367 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Rohtak haryana 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Reliance jio infocom limited 	Energy executive 	Currently working 	29300 
Previous Employer 1 	Swastik pipe limited 	Supervisor 	Jun 2018 	27500 
Previous Employer 2 	Ialitus info solution pvt lmd 	Technical support 	Jun 2017 	26000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly, I would like to clear cache and then again try to open that particular website, will open . 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Firstly, i would check whether Bluetooth is fully charged or not. Then i will open Bluetooth of my mobile phone and open Bluetooth for speaker as well. Now i will check on blush devices and click on the Bluetooth name which is registered with Bluetooth device and then click on pair . It will not connect with my mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a good learner and in technical support, we learn a lot of different things daily. I am also a quick learner. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4