Subject: Re: Tech Support Candidate - Sachin Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 22:45:32 -0700 (MST)

MTI Issue 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:14 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Sachin Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 26 August 2021 at 11:12 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sachin Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Sachin Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7009118329 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Kapurthala, punjab 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First I will check Ping. 

Then, I will check cable connection of internet. 

If everything is OK then I will check is I am getting correct SSID or Not. 

Check the network connection Password should be Correct. 

Check my internet Ip address is at automatic or manual. 

Then I will that there should be no proxy to the browser or 
The website (www.ndtv.com) shouldn't be restricted site. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. On Bluetooth button on both device and mobile. 
2. Scan available device in mobile phone 
3. After we find the required device, pair it both mobile 
And device speaker. 
4. Bluetooth speaker will be connected to mobile 
phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I believe I have necessary skills and knowledge required 
For this job role, As a fresher I am looking for the opportunity to get this role in your organization. 
There is a lot of candidates like me who are looking for this role but I think i am the best candidate for this job role. If you hire me then I will do my best as I can and push my limits as possible and work hard with my full potential for this job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4