Subject: Re: Tech Support Candidate - archit rastogi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 22:43:32 -0700 (MST)

Not looking now 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:18 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: archit rastogi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 29 January 2021 at 12:25 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - archit rastogi 

	

	
	
			Tech Support Test 
		
	Name 	archit rastogi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9555862716 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	noida sector 41 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	cogent E services 	customer service associate 		22.5K 
Previous Employer 1 	Teleperformance 	executive operations 	3 September 2020 	13.5K 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly, I will check whether the URL that I have entered is correct or not. Then I will check the internet connection. If there is an issue with an internet, I will click on "troubleshoot problems" and follow accordingly. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	The first step is to turn on the Bluetooth devices on both the devices and then to search for the other one on the mobile phone. After it's found, one should click on the Bluetooth speaker name and last option would be to pair them up. 
	What according to you makes you a good candidate for customer service or technical support job? 	To support a customer on call, chat, email, etc. candidate has to be patient and empathetic enough to make the other person believe that he/she is being heard. And having worked in customer service, I believe I have always maintained these qualities and never faced any issues. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4