Subject: Re: Tech Support Candidate - Saakar Sengar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 22:41:24 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:26 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Saakar Sengar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 29 January 2021 at 11:46 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Saakar Sengar 

	

	
	
			Tech Support Test 
		
	Name 	Saakar Sengar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8770401391 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Gwalior 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will try to clear the cache and cookies in my browser as it will allow the website to fix loading errors etc. If its any HTTP error such as forbidden, timeout, not found, unauthorized etc then it would be a good choice to just google it up and try to troubleshoot the problem. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn the bluetooth speaker on. 
It will automatically start searching for a device to pair. 
Turn on bluetooth in your mobile phone. 
Choose the device with which you want to pair. 
It will ask if you want to pair your device with the specific bluetooth speaker in range. Allow the pair request and you are done. 

	What according to you makes you a good candidate for customer service or technical support job? 	I am a good listener. I try to stay calm and listen to what the person has to say and then try to come up with an easy and quick solution. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4