Subject: Tech Support Candidate - Anurag Tiwari
From: Anurag Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 11:07:32 -0400

| | Tech Support Test

Name | Anurag Tiwari
E-mail | [email-masked]
Phone Number | (7309) 993044
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Restart my device
2 Make sure the Internet connection works
3 Check if the website is down for everybody or just me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Open the settings app.
2 Navigate to connected devices, and turn on the Bluetooth toggle switch, if it's not enabled.
3 Select the Bluetooth to view the options.
4 select the pair new device to place the Bluetooth in pairing mode.
5 Look for the Bluetooth speakers name on the list. Be patient as it may take a moment to show up.
6 Select the speakers name to connect to it. It takes a few seconds for the devices to pair. When done, the screen that the speaker is connected.

What according to you makes you a good candidate for customer service or technical support job? | Being a fresher. I think I am very flexible and adaptive to learning new things. I am sure I will be able to to contribute something capable for the growth of the company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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