Subject: Re: Tech Support Candidate - Virendra Pratap Singh Virendra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 06:48:36 -0700 (MST)

MTI 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:34 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Virendra Pratap Singh Virendra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 28 January 2021 at 7:09 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Virendra Pratap Singh Virendra 

	

	
	
			Tech Support Test 
		
	Name 	Virendra Pratap Singh Virendra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8285858373 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Nirmar Vihar 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Novac 	Sr technical engg 		25000 
Previous Employer 1 	Renovation 	Desktop support 	21-9-2014 	9500 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1- 
first I will check the internet connectivity. 
Step 2- 
Then I will check I have firewall access on pc.? 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1-(a) open the Bluetooth option from mobile and Bluetooth speaker. 
Step 2 - then check in phone is your phone visible or not . If no then allow your phone visible for all. 

Step 3- then paired your phone from speaker. 

	What according to you makes you a good candidate for customer service or technical support job? 	I have more than 6 year of experience. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5